Dealer Relay is an order management solution designed to provide B2B enterprises with the platform that allows them to deliver streamlined and secure order experience to their client base. The software offers users with real-time update and notification functionality, making it easy for users to be aware of changes in their orders at any stage, a useful feature as it eliminates human errors in the original order.
Dealer Relay simplifies returns as efficient as it does on orders. Managing returns becomes a breeze with Dealer Relay, ensuring that users are able to provide smooth and frictionless experience to their clients who want to process a return. The software is equipped with a revolutionary “patent pending” debt tracking system, which accelerates order approvals by automating the process based the buyer’s specific contract and standing.
Easy way to bulk order, view your updated price-lists, and help them keep track of their balance and current standing
REDUCED COSTS
Eliminate the costs associated with manual ordering methods or the complexity and implementation time of storefront solutions.
SEAMLESS DEBT TRACKING
By infusing complex payment terms support with the ordering system you can automatically approve orders while avoiding bad debt.
About Dealer Relay
Dealer Relay is an order management solution designed to provide B2B enterprises with the platform that allows them to deliver streamlined and secure order experience to their client base. The software offers users with real-time update and notification functionality, making it easy for users to be aware of changes in their orders at any stage, a useful feature as it eliminates human errors in the original order.
Dealer Relay simplifies returns as efficient as it does on orders. Managing returns becomes a breeze with Dealer Relay, ensuring that users are able to provide smooth and frictionless experience to their clients who want to process a return. The software is equipped with a revolutionary “patent pending” debt tracking system, which accelerates order approvals by automating the process based the buyer’s specific contract and standing.
Specifications
Business Size
Startup
Deployments
Cloud
Language Support
English
Platforms
Product Details
Features
QUICK SETUP
Upload your price-list, invite your customers and you are ready to sell.
AUTO ORDER APPROVAL
Instead of checking with accounting, contract based auto approval according to balance standing.
NATIVE FOR LARGE ORDERS
Try ordering 100 different SKUs through an eCommerce storefront - impossible, we do it differently using catalog view, auto complete and an adjustable order page.
DETAILED ORDER LOG
Every order has a chat that includes all status changes and notes / messages from seller and buyer.
FLEXIBLE PAYMENT TERMS
Create an individual standard buyer contract and apply different payment terms per order / invoice - Supports PIA, Net, EOM and more.
TRANSPARENT CUSTOMER BALANCE
At any time your customer can see his credit, current balance & overdue dates.
CONFIGURABLE PRICE LEVELS
Product prices are adjusted according to the buyer level. Price adjustment rules can be set per product, category or entire level
ON-PAGE LIVE UPDATES
To prevent order mistakes, the system is built so you never need to refresh the page, all changes such as prices, notes, balance, are propagated to all users live.
CUSTOMERS CAN RESELL WITH EASE
In one click your customers import all your products for resale using this system for free
Benefits
User-friendly order management tool
Dealer Relay provides you with a user-friendly order management tool that is highly intuitive and easily deployable. All you need to do is upload your price list, invite your customers to your store, and sell away.
Dealer Relay is built to handle large orders in a more unique and efficient way
The software utilizes catalog view, autocomplete and an adjustable order page features to get this done. If you try to order 100 different SKUs through an eCommerce storefront, you’d soon discover that it is a futile exercise. But with Dealer Relay, the whole process is simple and lightning fast.
The software automatically approves orders based on contract information and balance standing.
In the B2B business, you need to know who you are dealing with and base your actions and decisions on updated and reliable information of your clients. With Dealer Relay, knowing your customers no longer means connecting with accounting and request for client information.
Provides your customers total transparency
Dealer Relay provides your customers total transparency when it comes to your their balance. A quick look and they will see their credit standing, current balance, and overdue dates.
Orders change at any point in the process and when order information is not updated
This could lead to mistakes such as split orders, erroneous entries, and double entries among others. Dealer Relay ensures that you are notified in real time whenever an existing order is modified so you can update accordingly.
You benefit from Dealer Relay’s Flexible payment terms and configurable price levels.
If you are dealing with resellers, Dealer Relay makes their experience smooth and seamless. In one click your customers import all your products for resale using this system for free.
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