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CrazyCall

Name: CrazyCall
Rating: 4.5 (2 reviews)

By CrazyCall

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Highlights : About CrazyCall

Call Logging

Call Scripting

Inbound Call Center

Manual Dialer

Outbound Call Center

Queue Manager

Virtual Call Center

Call Reporting

About CrazyCall

Web-based telephony software CrazyCall is essentially a free call center platform designed to provide businesses’ sales and customer service much-needed support. What’s uncanny about the software is that it uses local phone numbers from more than 60 countries, this is very useful as it has been established that most people would opt to answer calls from unknown numbers if they come from within their area.

Specifications

Business Size

Startup

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

All calls are recorded and stored in cloud..

All key project stats and data in one place.

Analyse all inbound & outbound projects data in real-time

Browser app

Call tracking option available.

Conference call option available.

Customized password policy.

Decide what happens to your incoming calls.

Details of previous contacts with every lead and customer..

Forward calls to different numbers.

Listen to calls made by your team without interruption.

Live dashboards and extensive reporting available.

Live dashboards with key stats available.

Manage, analyze and control outbound & inbound calls

Mobile & tablet responsive app

Run multiple projects from your account.

SSL encryption provided.

Schedule follow-up calls manually or use automatic settings,

Track effective call time, pauses etc.

Visual script creator available.

Web & mobile responsive app

Web browser add-on

Web browser app

Benefits

Mobile App

Manage your business through a mobile app. Manage contacts and call customers and leads from the comfort of your smartphone.

IVR

Improve customers' experience and be more professional. Omit to put them on hold or to redirect their calls for better satisfaction.

Call monitoring

Track every call you and your agents make - live - through Interactive Dashboards. Or check every little detail with downloadable in-depth reports.

Inbound Calls

Build a reliable helpline and offer your customers an easy way to resolve their issues.

Lead Generation

Turn your website's visitors into paying customers with a personalized pop-up.

Click to Call Widget

Use the easiest solutions to make calls from any webpage you're currently on. Click any phone number you see to make a call.

International phone numbers

Contact customers and leads from all around the world and increase contact rate.

Call scripts

Improve the quality of calls your agents provide and help new agents get quick-started.

Call recording

Don't forget about any call you've made and store your recordings forever.

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