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Coosto
Coosto

Coosto

By Coosto


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Highlights : About Coosto

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Audience Segmentation

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Competitive Analysis

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Influencer Tracking

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Reporting/Analytics

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Social Media Monitoring

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Usage Tracking/Analytics

About Coosto

Coosto is a cloud-based social media management suite designed to help organizations monitor brand reputation, query responses, and content publishing across various social networks. The platform comes with an automated scheduling functionality, which enables managers to plan content publishing for multiple time zones and channels. Coosto includes a customizable inbox, which allows marketers to view, reply, or share messages across Facebook, WhatsApp, Instagram, LinkedIn, and Twitter. The solution offers a host of features such as a built-in calendar, notifications and alerts, campaign labels, audience targeting, Net Promoter Score (NPS) tracking, sentiment analysis, memos, and more. The collaboration functionality automatically assigns customer queries to teams and assists administrators with measuring response time and completed conversations.

Specifications

  Business Size
Small
  Customization
Yes
  Deployments
Cloud
  Language Support
English
  Platforms

Product Details

Features

Audience Segmentation

Automated Publishing

Brand Tracking

Competitive Analysis

Conversation Analytics

Customer Engagement

Impact Scoring

Influencer Tracking

Multi-Account Management

Multi-User Collaboration

Omni-Channel

Process/Workflow Automation

Reputation Management

Social Listening

Social Media Monitoring

Trend Tracking

Usage Tracking/Analytics

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