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ConvergeHub

Name: ConvergeHub
Rating: 4.5 (2 reviews)

By ConvergeHub

1261 Interested

Highlights : About ConvergeHub

Create, target and run campaigns

Workflow automation

Reports & analytics

Marketing performance management

Email templates

Social integration

About ConvergeHub

ConvergeHub offers a customer relationship management (CRM) and sales and marketing automation system for small and midsize businesses. It lets users store contact lists, design campaigns and manage sales activities and leads. Users can add contact details manually or import them from Microsoft Outlook. Communication summaries show contact between employees and clients. Contact lists can also be exported into Excel and PDF formats. Users can view the products or services customers have purchased, as well as marketing performance reports. Campaigns can be targeted to specific customers and sent via email, direct mail, text message and social media. The system also offers users access to email templates. ConvergeHub’s sales dashboard offers information on deals including expected close date, leads by source, lead acquisition and deal acquisition.

Specifications

Business Size

Startup

Customization

Yes

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Case management

Document management and collaboration

Business process management

Workflow automation

Invoicing

Social integration

Project management

Reports & analytics

Marketing performance management

Email templates

ROI reporting & analytics

Billing

Customer service

Leads management

Collaboration tools

Invoice creation

Create, target and run campaigns

Quotations and invoices

Benifits

Multi-Channel Marketing: Email, SMS, Fax, Voice, Online and Social

ConvergeHub offers multi-channel marketing functionality in its fully-functional, web-based customer management application. It helps businesses capitalize different broadcast mediums and build tighter connections across several touch-points.

Business Workflow Automation

ConvergeHub enables businesses to automate a major part of the sales, marketing and customer service workflow. Users can set up tasks, replies, alerts, and notifications in advance. They can also create and set rules in relation to case and leads assignment.

Easily customizable for specific business verticals

ConvergeHub allows easy customization of its application. Users can comfortably make changes to it to cater to their unique business requirements. Right from the addition of custom fields to the setting of custom fields layout, users with administrative privileges can implement customization without any involvement of coding or technical wizardry.

Friendly and Intuitive User Interface

ConvergeHub has a user interface which is well conceived and executed. Consequent of which, it fosters quick software adoption and positive user experience. Unlike other CRM applications where businesses get trapped within unnecessary features and functionalities, ConvergeHub offers an intuitive graphical user interface that involves an easy and smooth flow of control of actions.

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