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ConfirmKit

Name: ConfirmKit
Rating: 4.5 (2 reviews)

By ConfirmKit

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Highlights : About ConfirmKit

Custom interview forms

Customer development

User interviews

Email / online

Surveys & Feedback

Feedback Management

About ConfirmKit

ConfirmKit is a user research and customer development platform that helps organizations of all sizes to discover what their users really want. ConfirmKit helps product teams to conduct, analyze, and store qualitative data from user interviews, highlight patterns and trends in the data, and ultimately, align their product offering with what users want. Key benefits of ConfirmKit include a systematized and standardized process for conducting interviews with users and people within an organization; every member of the team can contribute to the research. A flexible note-taking feature allows interviewers to follow a pre-planned interview script but also to deviate from it depending on where the conversation goes. Once the research has been conducted, ConfirmKit aggregates and analyzes the gathered data. ConfirmKit aggregates this data across all interviews and presents the findings, to provide organizations with a better understanding of their users and their users' needs. Using ConfirmKit's systematized user research and customer development platform, any organization can confidently build and improve products for their users.

Specifications

Business Size

Startup

Customization

Yes

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Custom interview forms

Customer development

Discovery questions

Email / online

Insights

User interviews

Quick and insightful data analysis

Discover even more insights

Unlimited opportunity to discover from anywhere

Fast and effortless interview preparation

Feedback Management

Surveys & Feedback

Text Analysis

Usability Testing

User Research

User Journeys

Benifits

ConfirmKit allows businesses to prepare, conduct and analyze interviews with users, for a comprehensive understanding of their demands.

The platform automates the process of preparing and conducting interviews, with pre-prepared interview scripts, smart forms, and field guides.

ConfirmKit provides insightful data analysis as the interview advances, and helps teams to derive a conclusion at the end.

Identify patterns in customer behavior and understand emerging market trends.

ConfirmKit enables businesses to aggregate insights and research from channels including online chat, email, forums, and research.

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