Highlights : About Commence

Lead Ranking & Scoring

Pipeline Management

Sales Management

Marketing Campaign Management

Customer Service/Help Desk

Social CRM

Account Management

Contact Management

Analytics

Organization Chart

Project Management

Sales Performance

Full Mobile Support

Outlook Integration

Google Apps Integration

"Converstaions" Internal Chat
Product Details
Benefits
CRM dashboard designed for ease of use and allows you to perform ninety percent of your daily activities
The Commence CRM dashboard is designed for one specific purpose, ease of use. With a single click you can create a dashboard of your most important information and organize the data the way you want to work. The CRM dashboard allows you to perform ninety percent of your daily activities without ever leaving the screen.
Ability to manage complete account and contact information
Only Commence CRM offers the ability to manage complete account and contact information on a single screen.
Automated processes will provide your sales team
Automated processes will provide your sales team with a road map to closure, carefully managing key issues, obstacles and critical events on the way to “winning the sale”.
Provides a robust lead management system
Commence CRM provides a robust lead management system that ensures that each lead is rated and scored based on pre-defined criteria.
Create and execute effective marketing campaigns
With Commence CRM your sales and marketing team will have the tools they need to create and execute effective marketing campaigns that drive new business. There is no limit to the number of campaigns you can create and you can schedule them to run automatically based on pre-defined schedules. This unique capability that we call “Drip Marketing” will help you to build brand recognition, generate quality leads and close more business.
Manages and optimizes project execution by enabling project managers
Commence CRM manages and optimizes project execution by enabling project managers to meet deliverables through proper planning and resource management.
Provides highly personalized interactive services
Delight your customers by providing them with highly personalized interactive services on the web. Customers can submit support issues, query a knowledgebase and get the answers they need 24/7.
Increase customer interaction and improve customer service
You will increase customer interaction and improve customer service while reducing the number of calls to your support staff.