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Clickatell Touch Software

Name: Clickatell Touch Software
Rating: 4.5 (2 reviews)

By Clickatell

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Highlights : About Clickatell Touch Software

Customer Support

Contact Management

Analytics

Instant Message Delivery

Scheduling

Import Address Book

About Clickatell Touch Software

Clickatell Touch is a cloud-based live chat solution that enables businesses to connect with their customers through multiple channels. It is suitable for industries such as e-commerce, banking, telecommunications and logistics. Clickatell Touch enables businesses to manage communications across a variety of channels, including browser-based chats windows, Facebook Messenger and Twitter. Users can customize welcome messages, create sequences for automated messaging and configure settings for handoffs to live agents. It also provides a chatbot feature that supports escalation of issues to senior agents. Clickatell Touch also provides analytics, seat based billing, a virtual assistant, customer self-service and workflow automation. It integrates with third-party software such as Abpro, WooCommerce and QNAP. Services are available on a monthly subscription basis which includes support via email.

Specifications

Business Size

Small

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Customer Support

MMS

Import Address Book

Contact Management

Scheduling

Instant Message Delivery

Analytics

Shortcodes

Manage Sender ID

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