Cisco Call Center software is designed for midsize and large companies. This software provides a combination of multichannel contact management, intelligent routing and network-to-desktop CTI (Computer Telephony Integration) capabilities for call center management. Cisco Call Center enables users to integrate inbound and outbound voice applications with Internet applications, such as real-time chat, Web collaboration and email. This allows a single agent to support multiple interactions at once, irrespective of the communication channel chosen by customers.
Cisco Call Center software is designed for midsize and large companies. This software provides a combination of multichannel contact management, intelligent routing and network-to-desktop CTI (Computer Telephony Integration) capabilities for call center management. Cisco Call Center enables users to integrate inbound and outbound voice applications with Internet applications, such as real-time chat, Web collaboration and email. This allows a single agent to support multiple interactions at once, irrespective of the communication channel chosen by customers.
Specifications
Business Size
Enterprise
Deployments
Cloud
Language Support
English
Platforms
Product Details
Features
Call Center
Call Monitoring
Recommended Product
Social Media Premium Package
Features: 30 High Quality Postings 3 Social Media Platform
Website Design Standard Package
Features: Linking 30 to 50 static pages. Call to Action feature.
By claiming your product on Warebuy, you are contributing to the Warebuy business database. By keeping your Product up-to-date, you will be promoting yourself to a huge online audience and helping to maintain our owner-verified dataset. After claiming, you can add images, prices, features, case studies, etc. to your product at free of cost.
