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Chatra

Name: Chatra
Rating: 4.5 (2 reviews)

By Chatra

905 Interested

Highlights : About Chatra

Online and offline modes

Real-time visitor List

Invisibility mode

Forward messages to email

About Chatra

Chatra is a cloud-based live chat platform aimed at small businesses and e-commerce retailers. The solution helps users to increase online sales and conversions. It enables businesses to wait for customer to ask a question or initiate an automatic conversation with all the visitors. Chatra offers a group chat functionality that enables different employees and account or product specialists to cooperate together in the same chat window. They can also provide customers with the expertise and information they need, without needing to transfer the chat or ask the customer to wait. Group chat can be used as a training tool, giving new employees hands-on practice while under the supervision of more experienced employees. Other features of Chatra include read receipts, notifications, chat notes, multi-lingual chat widget, offline messaging, dashboard, file transfer and more. The solution also offers integration with Google Analytics that helps users to analyze data on the basis of various events. It provide options to customize the look and feel of the live chat experience.

Specifications

Business Size

Startup

Customization

Yes

Deployments

Premise, Cloud

Language Support

English

Platforms

Product Details

Features

Online and offline modes

Real-time visitor List

Invisibility mode

Groups

Forward messages to email

Intelligent chat queues

Targeted chats

Pre-chat form

Operating hours

Detailed customer information

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