Home > Softwares > IT Management Software > IT Service Management Software > ChangeGear Service Desk

ChangeGear Service Desk

Name: ChangeGear Service Desk
Rating: 4.5 (2 reviews)

By SunView Software

1245 Interested

Highlights : About ChangeGear Service Desk

Customizable fields

Automatic notifications

Configuration management

Real time analytics

Service level management

Security & encryption

About ChangeGear Service Desk

ChangeGear Service Desk is an ITSM solution offered by U.S. based vendor, SunView Software. Customers can opt for either SaaS or on-premises deployment, as well as user licenses that best fit their requirements: concurrent user licenses, named user licenses and unlimited requestor licenses. ChangeGear Service Desk is designed for managers, team leaders, staff members, and other end users to streamline incident management, request management or problem management workflows. Managers can get better insights about team activities and staff members by using configurable workflows. The solution offers configurable reporting and dashboard features that provide complete visibility of processes within an organization.

Specifications

Business Size

Small

Customization

Yes

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Customizable fields

Automatic notifications

Configuration management

Employee self service

Forms management

History tracking

Incident management

Problem management

Real time analytics

Release management

Service level management

Security & encryption

Workflow management

Third party integration

Survey management

Recommended Product

Social Media Premium Package

Features: 30 High Quality Postings 3 Social Media Platform

Website Design Standard Package

Features: Linking 30 to 50 static pages. Call to Action feature.

Diginyze Standard Cloud

Features: Upto 500 products Listing 24/7 Chat BOT support.

ECommerce SEO Gold Package

Features: 1- 100 products optimized Easy way to position your ecommerce store in Google, Yahoo, and Bing results

SEO Advance Package

Features: Upto 200 Keyword Optimization ROI-Driven SEO

High Attendance

Features: Abstract Management Audience Segmentation

LoadMaster

Features: Alerts / Notifications Application Health Monitoring

Minitab

Features: Seamless Data Manipulation Precise Data Importing

Swiftype

Features: Customer Management Catalog Management