Home > Softwares > Marketing Software > Online Reputation Management Software > Broadly

Broadly

Name: Broadly
Price: 99.00 USD
Rating: 4.5 (2 reviews)

By Broadly

1699 Interested

Highlights : About Broadly

Customer review platform

Review monitoring

Response management

One-click reviews with email or text

Real-time customer feedback

SEO-optimized review stream

Team scorecard

Multi-location dashboard

Weekly reports

Third party integrations

Website design services

Facebook promoted reviews

Automated customer feedback

Branded email and text

Track customer interactions

Identify trends

Reward exemplary employee performance

Consolidate reviews

Customer communication history

Monitor business health

Dashboard

About Broadly

Broadly is an online review and reputation management tool that helps small service-providing businesses improve their online reputation, increase reviews, and attract new customers. The solution helps local businesses build their online presence, and enhance search ranking through SEO.Broadly's one-click technology enables customers to easily write feedback on Google, Facebook, and business websites, as well as other important review platforms.The online review tool helps automate customer feedback through a one-click review process which begins by asking customers about their experience via branded email or text, and then leading them directly to review sites. Real-time feedback allows businesses to get instant insight, allow them to follow up with customers about their experiences, and address any issues immediately and privately.SEO-optimized review streams enable users to add their online reviews directly to their business website using Broadly’s patent-pending code. All 4 and 5-star reviews from Google and Facebook are automatically published on the website, while updates to content help businesses appear at the top of local search results. Broadly also provides feedback at the employee level using team scorecards which allow users to track and better understand customer interactions by team member. Users can identify trends and reward great employee performance, as well as consolidate reviews and feedback alongside customer communication history. The multi-location dashboard allows franchises to monitor, manage, and respond to their online reviews across multiple locations from a single dashboard.

Specifications

Business Size

Mid-Market

Language Support

English

Platforms

Product Details

Benefits

Benefits 1

Generate reviews with Broadly's automated customer follow-up with a one-click process and fully customizable branding.

Benefits 2

Keep negative reviews offline and address issues and feedback privately to help improve internal process.

Benefits 3

Broadly helps businesses get found online by enhancing local SEO and encouraging customers to write positive reviews for the business.

Benefits 4

Create custom campaigns to ask customers for feedback and display a review stream on the business website.

Benefits 5

Win more business by following up with existing customers and winning new ones with positive reviews.

Benefits 5

Maximize reviews with Broadly's smart-review technology which can detect where customers are logged-in before asking for a review.

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