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Bitrix24

Name: Bitrix24
Rating: 4.5 (2 reviews)

By Bitrix24

1415 Interested

Highlights : About Bitrix24

Website live chat

Activity logging

Activity management

Calendar sync with Google, iCal and MS Outlook

Call recording

Computer telephony

Configurable workflow

Customizable templates

File sharing and versioning

Employee directory

Document sharing

Gantt charts

Invoice management

Meeting management

Photo albums

Sales pipeline management

Project time tracking

Records management

Website integration

CRM dashboards

Feedback collection

About Bitrix24

Bitrix24 free CRM software with call recording, voice mail and call center management options. In cloud and on premise with open source code access.Bitrix24 records both incoming and outbound phone calls. If you’d like to forward phone call to your number or mobile phone and have the conversation recorded anyway.Because most states, counties and territories require that you notify the other party, Bitrix24 comes with ‘this phone call is being recorded’ voice recording that can be enabled or disabled. Bitrix24 works with iOS and Android phones, Mac and PC computers, VoIP and SIP phone sets, softphones (Zoiper call recording). Othertelephony features include queue settings, automatic lead creation for unanswered calls, phone hour settings, internal extensions, call transfers, pause/on hold, voice mail, greeting recording and much more.Bitrix24 can easily be integrated with your PBX (Asterisk, FreePBX, 3CX and others) via SIP connector or you can rent toll free, local and international phone numbers in 43 different countries from inside your Bitrix24 account (integration not necessary). Call scripts, call back requests are supported via marketplace apps. API for telephony is available and is free.

Specifications

Business Size

Mid-Market

Deployments

Premise, Cloud

Language Support

English

Platforms

Product Details

Benefits

store, search, share and discuss documents and other objects

coordinate schedules, tasks, and projects

manage external communications via CRM and extranet all with minimal navigation

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