Highlights : About Avochato Software
Product Details
Features
Inbound & outbound SMS
Inbound & outbound calls
Separate phone numbers for different functions
Custom message templates
Response automation
Message routing
Conversation prioritization
Conversation escalation
Conversation assignment
Conversation flagging
After-hours responses
Call forwarding
Voicemail
Slack integration
CRM integration
Message threads
Contact search
Web dashboard
Benefits
Text messages can be received and replied to from users’ own phones, using unique Avochato phone numbers.
Users can make outbound calls to contacts, using their dedicated Avochato phone number.
Conversations can be assigned, flagged, prioritized, and escalated within teams.
Text messages can be routed to specific team members using text trees, and the system can be incorporated into existing IVR systems or phone trees.
Custom message templates can be setup to automate responses to incoming texts.
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