Highlights : About Atmos
Product Details
Features
Screen activity recording
Event-triggered recording
Distributed call recording
Archiving
Recording bookmarking
Scheduled recording
Call recording
Activity monitoring
Activity logging
Enhanced voice recording
Compliance management
Graphical data presentation
Activity dashboard
Quality assurance
Notes
Agent evaluation
Email management
Automated evaluation
Multiple geographical locations
Multiple time zones
Multiple recording locations
Search, sort & locate calls
Third party integrations
Benefits
Users can record all calls with Atmos’ enhanced voice recording technology and evaluate agents with quality assurance tools.
Atmos allows users to store and manage calls securely and compliantly with 256bit encryption and Microsoft Azure cloud storage.
Users have simple and central access to recordings through the Atmos HTML5 portal.
Operating as a web-based application, Atmos gives users the flexibility to manage calls and agent evaluations on any internet-enabled device.
Atmos’ search and filter functionality enables users to search, sort and locate calls and recordings conveniently.
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