Highlights : About Astute Social
Product Details
Features
Sentiment Analysis
Social Media Monitoring
Review Generation
Campaign Management
Response Management
Review Monitoring
Social Media Metrics
Artificial Narrow Intelligence
Deep Learning
Agent Guidance
Unified Customer View
Natural Language Processing
Omni-Channel Engagement
Contextual Information
Actionable Insights
Benefits
With Astute Knowledge, businesses have a powerful and intelligent knowledge management solution. The system allows users to deliver intelligent responses to individual customers without ever having to author a knowledge base from zero.
Astute SOS ensures that all customer support interactions and transitions from one channel to another remains painless and devoid of friction. With Astute SOS, agents can cater to their customers via chat, voice, and video without requiring their clients to retell their story.
Asture Solutions boasts of an extensive list of benefits that puts your business on top and ahead of the competition. With its natural language processing, omni channel engagement, agent guidance, and unified customer view to name some, there is no doubt why international brands choose Astute Solutions over the alternatives.
Astute Social media management platform gives businesses that capability to truly know customer sentiments, not just trends and figures. With effective sentiment monitoring and natural language processing, users are able to discern rants from praises and them proceed to engage them appropriately via ads, web content, product innovation, and more. Not only that, Astute Social allows users to predict market behavior as well.
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