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Appcues

Name: Appcues
Rating: 4.5 (2 reviews)

By Appcues

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Highlights : About Appcues

Audience Segmentation

Contextual Guidance

In-App Training

Surveys & Feedback

Content Creation

Launch Management

About Appcues

Appcues is a customer experience software service that helps companies implement a smooth, personalized user onboarding process. Even without coding skills, users can create product tours, walkthroughs and in-app messages to welcome their customers.

Specifications

Business Size

Small, Mid-Market, Enterprise

Customization

Yes

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Self Service Tools

User Onboarding

Launch Management

Data Validation

Content Creation

Audience Segmentation

Contextual Guidance

In-App Training

Surveys & Feedback

A/B Testing

Account Based Marketing

Campaign Segmentation

Experience Management

Website Personalization

Behavioral Targeting

Benefits

Customers see your value quickly

A smooth onboarding experience means your customers are more receptive to what you’re saying. Without bothering about coding skills, you can focus on the real work: crafting the best messages for your product. Appcues lays down the ground, while you provide the key messages and product highlights so customers can quickly grasp what’s in it for them and discover features that matter to their business.

Personalized tour captures customer’s attention

Creating a personalized product tour makes an instant connection to prospects. You can target audience with segments and triggers like language, name and at customer engagement stage. Likewise, you can customize the patterns such as how, when and where to show tooltips, modals and hotspots.

Gain creative control over product tour

With no technical skills required you can take charge of the tiniest detail you want implemented on your product tour. You control the exact customer experience you’ve imagined and now want to see live without needing a developer. Likewise, Appcues can be customized to your branding colors.

Fine tune onboarding to find the right zone

You can run A/B tests to compare onboarding processes and pick the best one. Appcues also features flow analytics to measure the success of your onboarding.

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