Highlights : About Amplifinity Software
Multiple customer touchpoints
Email notifications
Employee advocacy
Customer interaction tracking
Customizable reports and dashboards
Manage multiple advocacy program types
Product Details
Features
Brand advocate profiles
Advocacy program design
Multiple customer touchpoints
Touchpoints include POS, mail, social, call centre, mobile.
Contests and leaderboards for advocates
Manage multiple advocacy program types
Email notifications
CSR portal
Lead routing
Multiple 3rd party integrations
Routing to your CRM system
B2B referrals and social selling
Customer referrals and advocacy
Employee advocacy
Partner + Channel enablement
Customer interaction tracking
Identify most active advocates
Create an online advocate community
Customizable reports and dashboards
Benifits
Customer referral leads
Customer referral leads convert to a purchase on average 13%. This increase to 30% when sales is involved (The State of Business Customer Referral Programs - Amplifinity).
Partner referral leads
Partner referral leads convert to a purchase on average 31%. This increases to 41% when sales is involved (The State of Business Partner Referral Programs - Amplifinity).