AloTech is a cloud-based call center solution that provides features like voice recording, voice analytics, predictive dialer, automatic call distribution and interactive voice response (IVR). The voice analytics feature provides automatic speech recognition and real-time speech application through an integrated text-to-speech tool. The solution allows users to create marketing campaigns for outbound calls using a call-scripting feature. Users can also prepare customized reports via a data mining interface.
AloTech is a cloud-based call center solution that provides features like voice recording, voice analytics, predictive dialer, automatic call distribution and interactive voice response (IVR). The voice analytics feature provides automatic speech recognition and real-time speech application through an integrated text-to-speech tool. The solution allows users to create marketing campaigns for outbound calls using a call-scripting feature. Users can also prepare customized reports via a data mining interface.
Specifications
Business Size
Startup
Deployments
Cloud
Language Support
English
Platforms
Product Details
Features
Call recording
Call barging
Voicemail, transcription and notifications
Automatic call distributor
Telephony
Call queues
Disposition codes
Reporting/Analytics
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