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ActivEngage

Name: ActivEngage
Rating: 4.5 (2 reviews)

By ActivEngage

1001 Interested

Highlights : About ActivEngage

Real-time Consumer-facing Chat

Reporting/Analytics

Transfers/Routing

About ActivEngage

ActiveEngage is a web-based live chat and communication solution designed to help businesses in the automotive industry optimize the customer buying journey. Features include lead generation and routing, real-time escalations, activity tracking, reporting, and analytics. The platform offers a PreRead feature, which enables sellers to address customer queries and create responses before the final delivery of a message. Sales teams using ActiveEngage can capture and record prospect details through custom lead forms. With the messaging feature, ActiveOne, agents can chat with buyers, share media files, and provide shopping assistance through multiple channels such as SMS, pay-per-click ads, social media, Craigslist, and more.

Specifications

Business Size

Small

Customization

Yes

Deployments

Premise

Language Support

English

Platforms

Product Details

Features

Real-time Consumer-facing Chat

Reporting/Analytics

Transfers/Routing

Video Chat

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